Why do people come to a fast-food restaurant to do the most enormous shites? I don't mind clearing up skid-marks or even when blokes miss the urinal/bog/sink but OMG this one took the biscuit. It seemed like some guy's arse had literally exploded with shit. When his arse detonated, some went into the pan, most over the seat, some onto the floor and some on the wall. To give him a tiny bit of credit he had tried to clean up a little after himself but I was confronted with stench and brown smears all around the white plastic toilet seat upon doing my bog rounds of an evening. I have cleaned up animal faeces on an industrial scale and any amount of bodily fluids from younger and older adults but somehow this shit smeared toilet cubicle nearly defeated me. It didn't in the end, but sadly I lost my lunch in the process.
I was reading an old entry about a company sued because the customer wanted a refund on a computer and refused to actually bring in the computer. It reminded me of one of the things that happened at my job (which I left over three years ago). This company no longer exists.
I haven't seen anyone post in a while but wanted to chime in...
I really wish people in general would understand that Groupons take about 24 hours to kick in. It's not our fault we can't validate it if you just purchased it! We get bad reviews over this! Grr!!
Me and my boyfriend were waiting for our order in a Chinese takeaway. The young man taking the phone orders had a call. It wasn't long before things got a little difficult:
HIM: ... um... because we're a chinese takeaway.
I could hear this woman on the other end, she must have either been shouting or talking very loudly, but I couldn't make out what she was saying.
HIM: ... but we don't do that, if you want...
She kept cutting him off. Finally he managed to say,
HIM: ... if you want to order a pizza then you need a pizza shop, we are a Chinese takeaway.
I could still hear her, in the end he just had to put the phone down. He looked at me and my boyfriend and said, "Wow." We asked what exactly happened, and even though we got the gist of it, he said this lady was really angry because all she wanted was a pizza and that he was being horrible because he wouldn't do what she wanted.
Really? I've NEVER known any Chinese takeaway/restaurant sell pizzas. English food, maybe, but not pizzas.
Sunday was a busy afternoon in the studio - for a couple of hours we had appointment every fifteen minutes but we could handle it. However, the last three appointments were all booked together because they were the same group. When we confirmed, we tried to address that we were going to be busy and there was going to be a wait - same thing we tell everyone during the busy seasons. We also explained that they couldn't book the same one but she wasn't hearing it and hung up.
Whatever but we have reasons as to why we can't people making more than one appointment in a single hour ... because the system will assume that is going to be a busy hour and will open up more slots. And someone booked online. Right in the middle of it.
Anyways, we had several people in the studio all present for their appointments but since some of them were early, it meant they had to wait longer. Not our fault but we made sure to get everyone in a timely manner. I decided to just take three appointments back-to-back so I could them done quicker.
I have a new girl with me and love her but she's not...as expeditious as I would like in the camera room but she can sell. I got two appointments in, they were super awesome and in and out in less than ten minutes. Well, the group that booked three together (there were only eight people, by the way - it was not necessary to take up that many slots) was getting impatient with me. They also debated the times they booked when they checked in. Like, why are getting antsy with me? Y'all booked them, not us!
Then I got the third one - the three-slots takers - and the woman in charge (WIC) walked in the camera room with a major attitude. I am super-sweet to everybody. It's not me being arrogant or anything but it's just in my nature because I want folks to be happy.
I get started with them and get everyone cracking up, so things are relaxing a bit, even with the WIC. But I am spending more time with these people already than I did with the previous folks in the camera room. She had some request, including a pose I didn't think was very flattering (her family wasn't necessarily small) so I sort of did it and then did another pose that was more flattering to folks of their size.
I was running out of room in the SD card so I asked if there was anything else: "Oh, I need this/I would like this." Fine but we were done after those.
I get them uploaded on the computers and she is sitting in a chair that is to my left (I am deaf/HOH and my left ear is the worst) and she asked me how I was going to put their pictures together. I told them I was putting everything in one account but before I could finish that sentence, she very sharply says, "I do not want that. They need to be in separate accounts because we have a coupon and it would be cheaper that way. That's why we made three reservations." (Reservations, how cute)
I politely said, "Yes, ma'am ... I'll see what I can do." So I created two accounts and basically uploaded everything twice but eliminating photos with the corresponding family. This is taking me longer so she asks if I was done yet.
"Yes, ma'am ... almost."
I finally get them ready and take everyone to two separate computers and upload the corresponding accounts and I explained everything and if they wanted to browse for a bit I would let them do that then WIC was glaring at me. I mean, when I was looking at everyone, including her, our eyes actually kind of locked for about ten seconds because she had this look on her face as if she was waiting to start something.
Personally, I think she was waiting for me to ask if everything was OK so she could unload on me - even though she hadn't looked at the photos yet. But I didn't because I felt like that would make me look insecure so I walked away with a smile bolted on my face.
After a few minutes or so, I walked back over and WIC and her sister-in-law were now on the same computer. I asked if anyone had an idea of what they would like to do; WIC says to me:
"I do not like any of them! I could have taken better pictures with my phone and I observed that you spent more time with other families in the camera room than you did with us. I do not like any of them and you didn't do the pose I wanted." And she pointed at one of our displays that had the pose she wanted but would not have been flattering.
"I understand. Would you like to go back in and get some more-"
"No."
"Would you like to reschedule and have a different photog-"
"No."
"What would you like to do?" (I asked this sincerely, not condescendingly)
She ignores me and looks at her SIL's pictures, which are essentially the same but without her family's photos. Her SIL wants some photos but wanted to rearrange some pictures for a card, then asks if we could take some pictures of WIC's session to put in with one of the cards.
I told her I could not do that because they had asked for separate accounts and I cannot take images from another account onto another one's. Luckily, I missed a couple and had one they could use. WIC wanted the same cards (even though she didn't like any of hers...) and we finally wrapped things up. I kept the same friendly demeanor the entire time. I was sugary-sweet to her even though she pouted and had such attitude with me.
Several drive offs. You suck. (times like those I miss my old gas station where it was prepay only on the pumps) Though the guy who drove off with not one but TWO cops on the property (one about five feet from me when I saw you leave). You're a special kind of idiot. Especiallly in a car that will be easily recognizable once found (unfortunately the didn't catch him, but surveillance got pretty good shots of the car). Then apparently Monday night when I was there, there was another drive off with same said cop in the store (though that person had apparently been more clever and had come into the store as if to buy something and then conveniently forgot his wallet). Car found in the upper parking lot where there's a fireworks stand during the summer before the 4th of July. Old model cop car that apparently had AK47s in it. Lovely. This one guy that likes to hang around in the mornings. The other guy that used to work there used to give him free carwashes and let him have coffee. If he wanted to give him his carwashes that's one thing, but don't expect us to give them out. He mainly hangs out by my coworkers register, and don't ask how many people have asked if he was her boyfriend. The Old Vienna guy (who is there ONCE A WEEK) asked if he was her boyfriend. She finally told him about it and it had to stop...and he left hurt or angry I guess this morning, and then customer after customer after customer kept asking where the "creepy guy" was. To the snotty assed 19 year old who got pissed off when I carded you for cigarellos, had to go back out to his car for his wallet, and got mad when I had to pull the ID out to see the year (nevermind the fact that the Ids are supposed to be out of the wallets anyway.) I can't remember everyone who comes in here. You're 19. You should know damn well that you need to have your ID on you. Keep acting like that, I just might card you every single time, and i will NOT let you slide on those 5 cents you were short. You're 19. Have your damn ID on you. (The guys who come in there very night who look about 16 and I wait on them every single night I know have their IDs on them just in case) Anyone else notice that when people get pissed off at getting carded they tend to be in their early-mid 20s (or even 19) rather than their late 20s-early 30s? i am a terrible judge at age, but I usually dont get too much grief about it. Sometimes they don't have it on them, but they will go out to their car and get it without too much hassle. (and thats when I discover I'm a horrible judge of age).
And we had an awesome moment to make up for some of those bad ones last night. First off, a couple of girls walked in with their Beagle/coon dog mix named Kiwi, and she was the sweetest thing ever, and then a lady came in with her pug puppy named George. We were getting some serious doggie therapy. And then... out of nowhere... that lady with George gives myself and my coworker $40 each. We are allowed to take money that customers give us...but ... I was speechless. (most of the times I got tipped was from when a customer won on a scratchoff...or it was a holiday...and NEVER that much). She said she grew up with little money, and now she has some and just does that, especially in December when she can.
A woman was grabbing one of our cheap reusable bags and I took it from her thinking I was going to do it. Then she said she was going to and I was a little frustrated and maybe my "actions" gave off the wrong vibe. But whatever. I told my cashier Ms. B that I was going to get us more bags because she needed one and I needed another. When I got back she was almost done with bagging her crap. You know what she said? That I was "rude" and "disrespectful" to her where I started to apologize. Her fucking comment? "Don't ever do that to me again." I broke down after she left and I was sent away. But now I think about it I don't have no idea what I did to get such a damn response. I hope her damn bird burns!
