Donna - Morons
Lindsay rowofstars wrote in customers_suck
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It was a rainy, dreary Friday, but I had errands to run and shopping to do. Little did I know I'd come home with two witnessed sucks and two witnessed WTFs.

Warning on suck #2 for some thinly (or not so) veiled racist comments and creepiness.

Suck #1:

My first stop was Big Blue Discount Store. I normally try to avoid this store, but sometimes it can't be helped. So I'm heading down the aisle with the water, and from the opposite direction comes unsuspecting Big Blue employee with a cart full of restock items. In the middle of the aisle is an older woman in the store's motorized cart. You know, the one typically used by those who are disabled or elderly or those not able to walk around a giant store pushing a heavy cart? Except this woman has the cart parked diagonally across the aisle while she talks to another customer. This wouldn't be a big deal if it was at all possible to get by the motorized cart the way she is parked, but the aisle isn't wide enough to get my cart or the employee's cart around it. I could have gotten by maybe if I turned sideways sans cart, sucked in my stomach, and shimmied passed her. The woman blocking the aisle already had a couple jugs of water in her cart, so presumably the only reason she was hanging out, blocking things for everyone else, was to talk to this other customer. Big Blue employee politely asks the woman if she could please pull the cart forward and more to the side so we can get passed her. The woman turns, scowls at the employee, and yells as loud as possible, "I. AM. DISABLED!"

Um. Okay? That has what to do with anything? You drove the cart to this aisle one would presume you can continue to do so and get it out of the way.

Dumbfounded Big Blue employee took a step back and mumbled something that I think was "I'm sorry?" And the woman shouted again. "I. AM. DISABLED!"

Yes, okay, we assumed that because of the cart (and the cane you had propped next to you on it, and a few other things not relevant to this story), however that does not give you an excuse to be inconsiderate and block the aisle so no one else can get passed you. It also does not give you a pass to shout at someone who asked you nicely to move. I'm not sure what actually happened after that. I grabbed my jugs of nursery water and spun around to get the heck out of there, throwing a sympathetic glance at the poor unfortunate employee who stood stunned in the face of such random rudeness.

Suck #2:

I moved on to my local grocery store, which was crazy busy for early on a Friday afternoon. Every lane had several people waiting in line so I just picked one that didn't look too bad and went with it. If only I had known what would befall me and the poor cashier, named R.

R, a young African-American woman, is wrapping up scanning the items of a middle-aged white guy. Yes, age and race are relevant. R gives the man his total and as he is pulling money out of his wallet he gives her this weird smile and asks if she's "ever lost a pick in that 'fro?" Uh, what?! Yes, R has what I have always known to be called an Afro hairstyle. I think it happens to look very nice on her, but what in the hell damn crap does that question have to do with paying for your groceries, not to mention the gross racist vibe R, I, and probably everyone else who heard you got in the pit of their stomach. If that wasn't bad enough, as R is nervously smiling and giving the jerkoff his change, he does this sort of awkward laugh and then tells her "you'd look cute with less crazy hair."

Wow, creeper dude, wow. Yeah it's totally appropriate to make creepy comments to a young woman, even more so when she is basically forced to be in your presence by virtue of the fact that you are a customer where she works. Yes, lean into her personal space when you say it. That makes it so much less disgusting. You can GTFO out now and please never come back. I had to apologize to her when I got up to pay because that was so creepy, rude, and infuriating. I hope I never see that guy again anywhere else around town.

WTF #1:

(Same grocery store) As I'm waiting for my credit card payment to process, I glance over at the lane next to me and see a woman with three of those large, square reusable grocery bags. Except she is having the bagger put her groceries in plastic bags, and then put those plastic bags into her reusable bags.

*blinks in confusion*

Isn't the whole point of reusable bags that you don't use the store's plastic bags and you cut down on the number of plastic bags going in the trash? Or have I been doing it wrong?

WTF #2:

(Still the same grocery store) I'm in the parking lot, putting my purchases in my car, when there is a loud metallic CLANG that rings across the entire lot. I stop and look around as do most of the other people outside the store. My eyes finally spy a red, shiny and new looking Toyota Camry backing up from one of the stop signs placed by the crosswalk space in the front of the store entrance. These stop signs are permanent, placed at the very end of the row of parking spaces to make people stop for crossings at the entrance and exit of the store. They have their poles covered up at least three feet in cement which is also painted bright yellow. They have been there for at least two or three years.

The Camry had apparently backed out of a nearby parking space and then tried to go around the end of the aisle. Except the drive missed rather terribly and drove the car straight into the cement pole, rattling the stop sign and alerting everyone to his/her screw up. I saw the car as it came in my direction and there was a perfectly curved dent right in the middle of the front of the car and it was nicely crunched in. I could not help laughing. I do not know how you misjudge a turn that badly, but thanks, Camry Driver, for capping off a wonderful two hours of running about. And yes, by all means floor it and speed excessively on your way through the parking lot. We all know the faster you drive and the more you squeal your tires when you pull out into the street, the faster we'll all forget how stupid you looked. ;)


2013-03-16 09:15 pm (UTC) (Link)

I have encountered suck #1 numerous times when I used to work at the World of Wally and find it truly bizarre.

As for suck #2, I hang my head in shame for that idiot, I sincerely hope that he gets the same treatment himself immediately upon leaving the store.

I am guilty of doing what you witnessed in WTF #1, usually for meats and any foods that may leak.

And for WTF #2, I have side swiped a lamppost at the World of Wally after getting off work as the sun was peeking over the horizon and momentarily blinding me. Never made a fuss over that.


2013-03-16 09:30 pm (UTC) (Link)

I am guilty of doing what you witnessed in WTF #1, usually for meats and any foods that may leak.

This I totally get. But she was doing this with all of her items. It was like they were all bagged twice, even the boxes. Seems wasteful to me.


2013-03-17 06:59 am (UTC) (Link)

Maybe she wanted the plastic bags for something else and didn't want to ask for them? When I worked at a grocery store if a customer asked for extra plastic bags we would give them out. Maybe she thought they would cost her extra? I dunno. I used to use the plastic bags and garbage bags or kitty litter collection but they have holes in them.


2013-03-17 05:19 pm (UTC) (Link)

I was basically going to say what the other person did - in that I would wrap my meat in the plastic baggies. But for every item? Seems to be quite a waste.


2013-03-18 07:33 am (UTC) (Link)

Isn't the whole point of reusable bags that you don't use the store's plastic bags and you cut down on the number of plastic bags going in the trash? Or have I been doing it wrong?

It IS wasteful, if she's not reusing the plastic bags. And to be sure, the fabric ones are intended most often to reduce the use of disposable bags. But the fabric ones also hold a LOT more stuff and are less likely to bust out the bottom as you carry them (plus the handles are more comfy), so if you have to go on the bus or climb stairs or just have a long walk from your car to your apartment door, it's easier to use the fabric bags. But then you don't get the free trash bags for your bathroom trash and kitty litter.


2013-03-18 07:40 am (UTC) (Link)

And now I see that a million people have already said this. Sorry :) I'm usually so much better about reading all the comments first but I'm still apparently a little hung over.


2013-03-17 06:46 pm (UTC) (Link)

I am guilty of doing what you witnessed in WTF #1, usually for meats and any foods that may leak.

I think that's reasonable. But I've seen people do this for purchases that don't leak, etc.


2013-03-16 09:34 pm (UTC) (Link)

With suck #1 I definitely would have said something, the employee can do nothing at the woman was an asshat. I probably would have went "yes you're disabled but you're also rude and blocking the aisle - neither of which has anything to do with your disability".

Hell even suck number 2 he probably would have gotten and audible "asshole" out of me. Then again when im leaving through an exit door and someone is entering it (with the enter door the next one over) I always say outloud "thats an exit". Because really, I'm trying to get a cart out and you're obnoxious, in the way and obviously oblivious.</p>

Phew. Maybe I just needed a little rant ..... Lmao


2013-03-16 10:21 pm (UTC) (Link)

Re: the second one, when I'm going to classes lately there have been like, groups of people standing directly in front of the doors which means that either I have to squirm around people to get inside, or when I'm exiting there'll be a sudden yell of surprise on the other side when someone has to move because I almost hit them with the door. Fortunately I haven't gotten blamed yet for the latter one, but for the former... I have track of how many times I've had to tell people, "You know, you're actually standing directly in front of the door."

They usually just say, "What? ... oh..." and move about an inch to one side.


2013-03-16 11:32 pm (UTC) (Link)

I used to mutter passive aggressively at people who stood in the stairwells in my school, which were always PACKED in between periods--like "if an emergency happens right now there's going to be a stampede and we're all going to die" packed. The elevators only transported people a minimum of two floors up or three floors down (sucks for people in wheelchairs, but then that whole campus sucked for people in wheelchairs). I would say something like, "You know this is the WORST POSSIBLE place to stand and have a conversation, right?" They always looked confused at me. (Possible explanatory hypothesis: my school had a large number of Asian students, who very possibly could have come from cities with a far higher population density, so maybe the claustrophobia of the stairwells didn't bother them as it did me.)


2013-03-17 03:38 pm (UTC) (Link)

Your hypothesis is sound, as I've often heard from foreigners that Americans take up too much space when we stand or walk. (Our 'personal space' is too big.)


2013-03-16 11:59 pm (UTC) (Link)

I'm to the point where I don't squirm around people anymore, I just keep loudly repeating, "Excuse me," until they move somewhat. it doesn't help that I work with a huge space cadet who never realizes when she's chilling in the middle of a busy area.


2013-03-17 04:39 am (UTC) (Link)

Yeah, that's my strategy as well. I just say, in my Outside Voice, "Excuse me." and keep walking straight through the crowd. Inevitably, they move.



2013-03-17 01:05 pm (UTC) (Link)

I was trying to get out of a restaurant the other day and this group of people were just STANDING there. I tried to squirm past but the door hit this one guy. He apologized for being in the way but SERIOUSLY people.


2013-03-19 07:04 pm (UTC) (Link)

For suck number one I would have been more likely to say, "That's OK! I'll move it for you since I have to get by too!" then hopped on the thing and moved it out of the damn way. I can't tell you how many times I have grabbed a persons carriage and physically moved it out of the way when they did not respond to a polite "excuse me". Moving a motorized cart would have been a first but same theory, if you are not going to move it then I will.

My wife always complains that she can never maneuver in a crowded supermarket and yet I seem to be able to fly through the isles with no problem. I've told her, I'm a pretty big guy and while I would never deliberately ram into someone I have mastered the art of pushing a carriage at people fast while seemingly not paying attention to where I am going. People tend to move out of the way if they think they are about to be run over.


2013-03-16 09:42 pm (UTC) (Link)

i've noticed that a lot of times around where I live, though not all the time, people think disabled=entitled. Witnessed that today when I left the grocery store and someone parked their car (with a handicap sticker) right in front of the exit doors.


2013-03-16 09:46 pm (UTC) (Link)

I think those people already thought they were entitled and being disabled somehow made them worse.


2013-03-17 01:02 am (UTC) (Link)

you are exactly right.


2013-03-20 09:35 pm (UTC) (Link)

I agree with this theory.


2013-03-16 10:04 pm (UTC) (Link)

I've seen this too. I watched a woman on a buggy run into a display, knock all the stuff on it onto the floor, look at what she'd done then drive over it all, damaging stock. Sad thing is my mum is disabled and uses a buggy, and people like that lady give all ripple with buggys bad names.


2013-03-17 01:13 am (UTC) (Link)

I'm disabled too, but thankfully I'm much stronger and don't need the cart. If she continued to sit mid aisle and yelled "I'm disabled." I would have waved my hand with amputated digits and yell, "So am I ya twit, move the cart now."


2013-03-17 06:39 am (UTC) (Link)

I used to work next door to a grocery store, so I got to see one particular example of "handicap plate entitlement" every week:

Customer drives up to store in his bright red sports car - and by "up to store" I mean "pulls up on sidewalk directly in front of doors", and waits while an elderly woman gets out on the passenger side. The very second she closes the door, he *roars* away from the store, squealing tires and all (remember, he's on the sidewalk!) and races off to circle the parking lot. This brings him right back to the reserved spaces (mere feet from the doors where he started). He pulls into the first available space and waits, engine idling. If another, closer space becomes available, he races to park there instead! (I've literally seen him pull out of a space to move *one* space closer to the doors.) When the elderly woman finally emerges from the store, he slams out of the parking space (paying zero attention to any other cars in the lot) and pulls back up onto the sidewalk so that she can unload her shopping cart and get into the car. Then he zooms out into the lot as if it were a race! Every single week!


2013-03-16 10:26 pm (UTC) (Link)

I'm guilty of WTF #2 as well. I use plastic grocery bags as trash liners in my little bathroom waste bins, but they're flimsy as heck at some stores. And my reusable bags are pretty large so I could fit 2-3 plastic bag loads into one reusable. So...3 can liners and product separators (the plastic bags) into one sturdy bag.


2013-03-17 01:04 am (UTC) (Link)

To a lesser extent I do WTF 1 as I use the plastic bags to line rubbish bins around the house, or for other uses like used cat litter/vivarium substrate. However, I don't do it all the time. It does avoid having to buy bin liners.

Disabled or not common courtesy says that you don't block the aisles. If I'd encountered the woman in Suck 1 I'd not have been particularly accepting of her BS. She is the sort of entitled idiot that gets all of us with mobility problems a bad name.


2013-03-17 01:50 am (UTC) (Link)

On WTF 1, the school where I work had a student organization that was recently collecting plastic grocery bags to weave together as blankets for the homeless. In that case, all of use were suddenly trying to get as many plastic bags as possible.


2013-03-17 04:15 am (UTC) (Link)

Agreeing that WTF 1 could be because she needs small garbage bags or she lives a long way from the store and needs to insulate her refrigerated items.


2013-03-17 04:18 am (UTC) (Link)

I don't find WTF 1 that WTF-y. I bring bags to the store with me, but I do it because it's easier to carry my cloth bag than the flimsy plastic bags. But there are certain items I will bag in plastic and then stick in my bag so I can have plastic at home (and so my meat doesn't drip and I like my produce in plastic)


2013-03-17 08:45 am (UTC) (Link)

I've encountered number one before. Some woman was blocking the doorway to the post office for no reason whatsoever so I asked her to move. She didn't even turn her head to look at me (he wheelchair was facing the other way) and just shouted "I'm disabled" over her shoulder at me. I just shouted back "SO AM I!" and she moved without saying another word. She avoided eye contact with me as I limped past her with my walking stick.


2013-03-18 10:13 am (UTC) (Link)

lol,me too


2013-03-17 04:05 pm (UTC) (Link)

I can't stand it when people bring their reusables and insist on getting plastic bags. Not when they have a good reason- like they only have one bag and it's already storing food and they're buying clothing. But our bags aren't shaped well enough to fit any kind of bin (believe me, I attempted this as a student and this just made life a lot more difficult, especially since the handles don't tie well either)- essentially can't really serve any purpose other than being a bag. So when someone has a completely unused shopping bag and then demands a plastic bag, it really gets my goat. Especially when they return again and again to do it.

I remember getting into a bit of a spat with my best friend because she kept getting plastic bags for every store despite being able to fit everything into the first bag. Her reason? "I'm too nervous to say I don't want a bag"- she has bags more confidence than I do, especially when asking for what she wants, so I knew that was a load of rubbish. After some bickering, I just ended up telling the cashier for her when she asked if my friend needed a bag. Especially since she was buying a necklace from a shop where she had already purchased a dress half an hour earlier.


2013-03-17 06:45 pm (UTC) (Link)

I hate it when people park their grocery carts DIAGONALLY across an aisle, making it impossible to get by. If you're going to park a cart, move it to the side!!! Grrr!

The second guy is not only racist, but super gross and creepy. It pisses me off when men say, "You'd be pretty IF [xyz]". Fuck off douchebag. You'd be nicer is you STFY. So fucking rude and insulting.

I used to be a cashier, and it baffled me (as well as annoyed me) when people asked for a plastic bag, put their purchase in it, and then put it in a reusable bag. The point of a reusable bag is to not use a plastic one!


2013-03-17 09:41 pm (UTC) (Link)

I know, exactly!

We're trying to save the planet here- that is not helping!


2013-03-18 01:44 am (UTC) (Link)

They might need the plastic bags for cat litter or because the purchases are going to different people.


2013-03-18 05:49 am (UTC) (Link)

I see WTF#1 far too often. I can still not understand it.
Or you get the ones who use their reusable bags instead of a basket around the store...then put everything in plastic.