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Sydney
ragutiene ragutiene wrote in customers_suck
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Hey Hey Yeah I've got to scam / Got to scam / Ooh, got to scam
Manager of a small hotel in Thailand. There is a sports activity attached to our hotel which is run separately, but if the girl who owns the facility is not around I help out her customers.

Today there were 5 people who tried out the sport, and afterwards they all wanted to buy a t-shirt from the shop. They insisted on trying every variety of t-shirt in every size and every colour, and it got to the point where there were t-shirts pulled out of their packets lying everywhere and I couldn't keep track of who had what. As they kept wandering off to the other end of the facility to look in the mirror I started to get a funny feeling that maybe they were trying to take more t-shirts than they were going to pay for, but it was really difficult to tell.

Then one of them said "OK, so the t-shirts are 100 Baht, right?". I replied "uh, no - they're 300 Baht each", to which they all shocked and horrified and disgusted. Then one of them asked if they could get a discount, and as I was so sick of them I agreed that they could pay 500 Baht each for both the sports activity and the t-shirt, which is a 100 Baht saving.

It got really weird however when it came time to pay. They insisted that they pay for the t-shirts first, and all started handing me large notes (500 and 1,000 Baht) and asking for their change. I said that I didn't have any change, and that they still needed to pay for the sport so they wouldn't be getting back as much change (if any) as they were insisting. This kept going on a bit where money was swapping hands left, right and centre and they were arguing every little point, until it got to the stage where I had 2,500 Baht in my hot little hand (which if you've been keeping up and not fallen asleep by now is how much the owed me collectively).

So I told them that I had the money owed, and it was up to them to work out between themselves who owed what change. They started arguing even more vociferously, until one of them said "no, we've all paid you and now you owe us change" to which I replied "no, I have the money required and if you're still owed change it's because one of your friends hasn't paid me anything". A couple of them looked a bit sheepish and they muttered that they would work it out between them.

Another part of this saga is that there are two other people who live and work on the island and who attend our sports facility regularly, and they brought these five guys along to try it out. Without going into the minutiae this couple have been arguing with us ever since they started about how much they should be paying, even though we've given them a massive discount already (which we all regret). I had another "discussion" with them this afternoon which culminated with the guy angrily throwing the calculator on the table (he'd been trying to prove to me that they should be paying less), and they grudgingly agreed to pay what they owed - except they had no money and so would pay us tomorrow. Yeah right. We've agreed they are not to use the facility until they've paid, which we should have done a long time ago, but... yeah.

So right after the unpleasant conversation with the couple the whole dispute with the five guys happened, and what is making me really cross is that all seven people are from the same country, and normally if someone ever says "yeah people from country X are all y" it makes me really uncomfortable, but after these people left for about half an hour afterwards all I could keep thinking was "fucking, fucking nationality". So thanks guys for being arsewads and for making me feel more racist. You totally, totally suck.

theidolhands

2013-02-18 02:24 pm (UTC) (Link)

High five for not getting scammed, and despite the unfortunate circumstances it's still nice to hear from u again ;)

ragutiene

2013-02-18 02:30 pm (UTC) (Link)

Ta! Stay tuned - today was a day of suckiness, and there's more to come!

janetmiles

2013-02-18 03:57 pm (UTC) (Link)

"no, I have the money required and if you're still owed change it's because one of your friends hasn't paid me anything"

Oh, well done! I'm sorry your day has sucked so much, and I hope things get better quickly.

(Deleted comment)

hemenwaykid

2013-02-20 04:35 am (UTC) (Link)

does it matter?

(Deleted comment)

hemenwaykid

2013-02-21 01:09 am (UTC) (Link)

i think you misunderstood my question. i was (in a sideways way) expressing appreciation for the OP obscuring the nationality, because it has no bearing on the story. assholes can be any nationality.

(Deleted comment)

hemenwaykid

2013-02-22 04:33 pm (UTC) (Link)

if you feel comfortable making character judgments based on an interaction with somebody in the space of less than 5 comments, you go right ahead. i really don't feel the need to try and convince you one way or the other.

surrey_sucks

2013-02-18 06:02 pm (UTC) (Link)

If the total is 2500 Baht, and you have 2500 Baht, you don't owe them change! Scammers!

If the currency conversion site that I googled is accurate, 300 Baht is nothing... what cheapskates.

Edited at 2013-02-18 06:06 pm (UTC)

cai1987

2013-02-18 07:04 pm (UTC) (Link)

That was my thought too - 300 Baht is about USD10, which is what I'd expect to pay for a cheap t-shirt.

surrey_sucks

2013-02-19 12:19 am (UTC) (Link)

Yeah, that's what I found out by googling, that 300 Baht is about $10.

bugeyedmonster

2013-02-19 02:23 pm (UTC) (Link)

I've seen T-shirts here that cost more than that. (Retail worker here.) That's a pretty good price for a new t shirt.

liddle_oldman

2013-02-20 03:34 pm (UTC) (Link)

You probably know this, but, that first bit is absolutely a scam. Guys tried it on me a lot at the liquor store.