Oh, just a tiny little suck from yesterday, no big deal.
I work at a small shoe store. Yesterday two women, an older kid (12-13ish), and an "infant" (she had a car seat, but I never saw hide nor hair of a baby, just a few blankets) came in my store. One of them brought two pairs of shoes up to me, and explained in a slurred voice how she wanted to keep one pair, but exchange the other. I said ok.
They IMMEDIATELY began making a giant mess, yelling back and forth to each other, saying "get the fuck over here!", "you're a bitch!", "hurry up, we need to leave!" All of these are major red flags, and my store has a no-swearing policy. One word, and you'll be told to leave. That's just the way it is...we have a lot of small children and families in our store, and we don't appreciate losing their business because you can't control yourself in public.
They were acting so suspicious, that we actually had other customers watching them, in addition to myself and my employee. A mother and daughter actually left because of the language and the shouting. Finally, they noticed that they were being watched, and were starting to get confrontational with other customers and my employee, so I decided it was time for them to go. I walked over and told them they needed to leave.
They flipped their shit. They started yelling, threatening to smack me, telling I was disrespecting them. I actually had to call the police to get them to leave, at which point one of the women told me that she was going to call the cops on ME, for "being disrespectful to me!" I kept repeating that they needed to leave, and then she goes "I'm going to buy my shit, then I'll leave!" I was like "Um, no, you're not buying anything today. You need to go." They took my name, made all kinds of threats to call corporate, etc. etc., and left. The other customers in the store were kind of shell-shocked, but some of them actually thanked me for kicking them out, which made me feel better (I wasn't happy about having to confront three people who could have easily hurt me if they wanted to, so I was pretty upset).
I did get a chance to tell my store manager what happened when he stopped in later, and his response was "GOOD! Next time just call the cops and hang up, then they'll get there faster!" I don't necessarily agree with that, but it's so nice to work somewhere where the manager will back you up, and where you can kick out people who are being unholy assholes!
Mods, I hope this isn't considered a zorro, as I was following policy by asking them to leave.
- (no subject)