I'll be the first to admit I'm extremely terrible at math. I can't do percents, and I can't make change quickly -- or at all when you're rushing me. (Absolutely unbelievable, right?) It just..doesn't compute inside my brain.That being said, you can probably guess that this fact wouldn't make me a great candidate for cashier. My bosses...don't think this way. I've complained to them again and again that they didn't hire me to be cashier, and they know I suck at math so why keep sticking me on register...but that's another community/story. This story starts with me going on my seventh hour on register.
Some of our produce is on sale for 20% off, which I was aware of, but the 20% off signs pertain to certain produce. Apparently, it wasn't ringing up. I had a male customer who was pleasant enough. He even made small talk while I was ringing up his items. As soon as we get to his onions, he looks at the price they ring up at and calls my attention. By this time a line has formed, as they tend to do, all of a sudden. "There's a sign that says all produce is 20% off." So to confirm I call my boss. I can't just assume he's telling the truth/right and do a price change. (Not to mention I don't have any idea wtf 20% off the price of his onions was.) Bossman confirms his story, and leaves me hanging. I say "So....what would 20% off that price be?" Boss calls out a price, I adjust it, and all's good. Or so I assume. The man just kind of...ignores me after that. Doesn't respond to my "Sorry about that, sir. Have a nice day!" and just grabs his things and quickly leaves without looking at me. I'm left thinking wtf because he was perfectly fine before that. Has my lack of math knowledge killed his soul? Well, whatever.
I start to ring up the next lady that was in line behind the man and all goes normally. We get to the end of her sale and she asks me about her potatoes. "Does it take the twenty percent off automatically?" I groan internally because, really? Two issues with produce in a row, and bossman only left half a second ago. "I'm not sure, ma'am, let me check." So I check the price and no, they're regularly $2.00. I tell her this and she goes from 0 to 10 on the pissed scale in half a second. "The sign is RIGHT THERE, and TWENTY PERCENT is FIFTY CENTS off, since you need me to do THAT for you, too!" .....I just...wha? What the hell did I do that garnered this much anger from you and complete shunning from the man before you? The fact that I suck at math is a real issue with me because I have desperately tried to learn, it just doesn't click, and it's made worse by the fact that it's continuously shoved in my face at work because my bosses insist on putting me on register. I realize for a lot of people it's really simple to do those simple equations, but for me, it really isn't. I had no idea this was a crime. I had to call the boss up to fix this one, too, because her potatoes were the first things I rang up. She was normal after her initial outburst. I just..don't get it. I am such a terrible person?
- Customer Suck of the Day